Interview with Sennari’s Bill Barhydt on KenRadio
Skip contentSennari’s Bill Barhydt discusses his ideas about mobile churn and customer loyalty on KenRadio. He suggests ways that service providers and networks can reduce the numbers of customers who swap carriers.
Broadcast June 05, 2005
Reduction of user churn is a key business driver for wireless network operators. In today’s fiercely competitive marketplace, wireless network operators must focus on network performance, customer support, and introduction of advanced service bundles to increase customer retention rates. San Francisco based Sennari has found a way to cut churn with tools to keep the customers loyal and motivated to maintain their carrier. CEO, Founder Bill Barhydt elaborates how Sennari will aid the carriers and help create more profits.
Listen to a recording of the broadcast at the KenRadio website:
http://www.kenradio.com/modules.php?name=News&file=categories&op=newindex&catid=6
